1. Privacy Policy for The Family Storybox

1.1 At The Family Storybox, accessible from https://www.thefamilystorybox.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Family Storybox and how we use it.

1.2 If You have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@thefamilystorybox.com, or +6019-777 3614 (Whatsapp).

1.3 This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect. This policy is not applicable to any information collected offline or via channels other than this website.

2. Consent

2.1 By using our website, You hereby consent to our Privacy Policy and agree to its terms.

3. Information we collect

3.1 The personal information that You are asked to provide, and the reasons why You are asked to provide it, will be made clear to You at the point we ask You to provide Your personal information.

3.2 If You contact us directly, we may receive additional information about You such as Your name, email shipping / billing address, phone number, the contents of the message and/or attachments You may send us, and any other information You may choose to provide.

3.3 When You register for an Account with us, we may ask for Your contact information, including items such as name, shipping / billing address, email address, and telephone number.

4. How we use your information

4.1 We use the information we collect in various ways, including to:

• Processing and fulfilling Your orders
• Providing customer support and responding to inquiries or requests
• Improve, personalize, and expand our website
• Understand and analyse how You use our website
• Develop new products, services, features, and functionality
• Communicate with You, either directly or through one of our partners, including for customer service, to provide You with updates, Newsletter and other information related to the website, and for marketing and promotional purposes, where permitted by applicable law
• Send You emails
• Ensuring compliance with legal obligations and enforcing our Terms and Conditions
• Find and prevent fraud

5. Log Files

5.1 The Family Storybox follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

6. Advertising Partners Privacy Policies

6.1 Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Family Storybox, which are sent directly to users’ browser. They automatically receive Your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that You visit.

6.2 Note that The Family Storybox has no access to or control over these cookies that are used by third-party advertisers.

7. Third Party Privacy Policies

7.1 The Family Storybox’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising You to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

7.2 You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.